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Pilot and Dispatcher Feedback Put Into Place

Our Pilot.DISPATCHTM software is flexible and customizable to fit and enhance how your team operates. We continuously work with our clients, now more than 250 Pilots and their dispatchers, to make the BEST Pilot Dispatch solution even better. We not only listen to your needs, but we speak your language.

Pilot.DISPATCHTM simplifies and facilitates meeting the challenges of your Maritime environment. Pilots, dispatchers, agents, Coast Guard and administrative employees collaborate and communicate with more efficient and effective technologies on their computers, via the web and most recently, a smartphone app.

New features and enhancements have been added across the board during 2013:

  • Never down technology
  • eTicket
  • Ticketless invoicing
  • Auto emailing of invoices
  • Auto faxing of invoices
  • Auto filing of invoices
  • Bill in multiple tariffs at the same time
  • AIS Integration
  • Job/Turn Staging Area - when ship comes in range in AIS with next port set to "Lake Charles" -then will place entry into Staging table for Dispatch to accept or reject
  • Launch boat invoicing
  • Pilot website
  • Agent website
  • Web submission of invoices
  • Invoices have copy of Pilot ticket attached to invoice if using tickets - Pilot ticket is auto saved to invoice for filing of ticket
  • Customizable Dispatching Rules and Procedures
  • Access to real time and historical data with ease and speed
  • Audit log detail of all modifications to turns/jobs by user with date and time stamp
  • Click to call VOIP enabled buttons for instant communication
  • Intuitive Flow and Design 
  • Secure full-color Dashboards
  • Pilot Rotation Scheduling and Management
  • Modifiable Reporting Capabilities 
  • Vessel and Cargo Management 
  • Pilot Fatigue Management (Manpower Management)
  • Tide Management

APA Convention 2012

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Features & Highlights

· Fully Customizable

· Turn/Job Management

· Pilot Rotation

· Web Access

· Emergency Text Messaging

· Smart Phone Access

· eNotices

· Color-Coded Warnings & Alerts

· Fatigue Management

· Tide Management

· HIV Tracking

· AIS Integration

· Never Down Technology

                      - Hurricane Katrina Tested

· Restricted Pilot Support

· Pilot License Management

· Extensive Reporting

· Dock Restriction Tracking

· Optional Cloud-Based Solution

· Pilot Notification Management

· Web Turn Submission

· Agent Notification

 



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